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Privacy Policy — JTM Roofing & Guttering

Last updated: 08/04/2026

JTM Roofing & Guttering (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, jtmroofingandguttering.ie, or contact us for a quote or service.

1. Who We Are

JTM Roofing & Guttering provides roofing and guttering services to homes and businesses across Galway City, Ireland.

Contact details:

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

  • Full name
  • Email address
  • Phone number
  • Property address or Eircode
  • Details about the service you’re enquiring about
  • Any additional information you provide in a contact or quote request form

We do not collect sensitive personal data (such as financial, health, or identification details) through this website.

3. How We Collect Information

We collect personal information when you:

  • Submit a contact form or quote request on our website
  • Call, email, or message us directly
  • Interact with us through social media

4. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and provide quotes
  • Arrange and carry out roofing or guttering services
  • Communicate with you about your project
  • Send occasional updates or marketing communications, where you have consented to this
  • Improve our website and services

We do not sell or rent your personal information to third parties.

5. Legal Basis for Processing

Under GDPR, we process your personal information based on:

  • Consent — when you submit a form and agree to be contacted, or opt in to marketing communications
  • Contract — when processing is necessary to provide a quote or carry out agreed work
  • Legitimate interest — for general business communication and improving our services

6. Marketing Communications

If you’ve opted in via our contact or quote request form, we may occasionally contact you with relevant updates or offers. You can withdraw this consent at any time by contacting us at info@jtmroofingandguttering.ie, and we will stop sending marketing communications promptly.

7. Data Sharing

We do not share your personal information with third parties, except where necessary to:

  • Fulfil the service you’ve requested (e.g., coordinating with suppliers where relevant)
  • Comply with a legal obligation
  • Protect our legal rights

Any third parties we work with are required to handle your data securely and in line with GDPR.

8. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Your information is stored securely and only accessible to those who need it to respond to your enquiry or carry out agreed work.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, such as completing a quote, project, or ongoing communication, unless a longer retention period is required by law.

10. Your Rights

Under GDPR, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications at any time
  • Object to or restrict certain processing of your data
  • Lodge a complaint with the Data Protection Commission (DPC) if you believe your data has been mishandled

To exercise any of these rights, contact us at info@jtmroofingandguttering.ie.

11. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings at any time.

[If using Google Analytics, Meta Pixel, or similar tracking tools, a separate Cookie Policy section or banner will be required — flag this to your client/developer if applicable.]

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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